For your phone or tablet:
Use the buttons provided below to download our app for iPhone or Android, or from your device, open the App StoreSM or Play StoreTM and search for us to download our app.
Don't have a smart phone? No Problem!
To get mobile banking for your web-enabled phone or by text, you will need to set up your account in online banking before downloading the app. Here's what you do:
- Log into online banking. If you are not enrolled in AMBs Online Banking, enroll today!
- Go to "Administration" and navigate to "Mobile Banking" and click on enroll your device and follow the prompts.
- You will receive a text message on your phone with an activation code, which you will need to complete the enrollment process.
Protecting your information and your assets security Q & A.
Is my mobile device secure to use? I feel secure with my computer. I like to use my computer for my banking activities and I am concerned about using my phone.
Rest assured. Mobile banking is safe to use!
- Smartphones such as iPhones, Android and Blackberry have a very controlled and secure operating system
- Mobile Banking uses 128 bit SSL encryption just like Online Banking – which basically encrypts and protects any transmission of data including customer account information
- Mobile Banking uses strong Firewalls just like Online Banking – which protects from unauthorized or malicious intrusion
- Mobile Banking uses your Username & Password for access, just like Online Banking. And just like with Online Banking, your account will lock down after a certain amount of incorrect attempts from your mobile device
- Mobile banking uses additional Security Q&A authentication for initial access to your account
What if my phone gets lost or stolen?
Nobody wants their phone lost or stolen. But in case that it does, you should know that your mobile banking access is secured. No personal information from your Mobile Banking account is ever stored on the phone. Your password is never stored. Your login session automatically times out after a specific period of inactivity.
Why can’t I simply use my computer to access by account? I’m more comfortable with it, and I can just wait till I get access at home.
You certainly can use your computer. But you’ll really miss out on all the FREE benefits of Mobile Banking to keep you secure.
Data Retention Policy
American Metro Bank retains customer information in accordance with applicable banking regulations, legal requirements, and business needs.
If you would like to update or correct your account information, please contact the bank directly. Information related to your accounts, transactions, online banking usage, and banking activity may be retained as required by regulatory and record retention requirements.
Questions regarding your personal information or requests to update your information may be submitted by contacting:
American Metro Bank
customerservice@americanmetrobank.com